Webinar Quick Clips

Keep yourself In the loop and stay updated.

New LLM and ai features
New Reporting features
Agent Highlights

New LLM and AI Features

Click on a clip and remember to maximise the viewing screen!

Feature Help Docs:

  • LLM Scorecards
  • Ask Joyc

Webinar Link:

Webinar - A Deep Dive into our New LLM Features 

Ask Joyc - Analysing Customer Objections

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Ask Joyc - The Future of Coaching and Insight

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Ask Joyc - Sales Coach

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Ask Joyc - Your Personal Data Assistant

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LLM Scorecards - A Game Real Changer

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LLM Scorecards - Beyond Keywords

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LLM Alerts - Beyond Keywords

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LLM Alerts - Before, In Action and After

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LLM Alerts - Reducing False Positives

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New Reporting Features

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Feature Help Docs:

  • Report Library
  • Report Scheduler
  • Agent Insights Dashboard

Webinar Link:

Webinar - Reporting Capabilities

Reporting At Voyc

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Reporting and Dashboards

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Report Library

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Report Scheduler

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Scheduled One - Off Reports

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Report Library

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Agent Highlights

Click on a clip and remember to maximise the viewing screen!

Feature Help Docs:

  • How to Set Up and Configure Agent Highlights for Your Agents
  • Assigning Agent Highlight Tasks and Providing Feedback as a Manager
  • Viewing and Actioning an Agent Highlight as an Agent

Webinar Link:

Webinar - Agent Highlights

Where we Left Off

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Manager View Changes

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Agent Changes

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What's in Store

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What's in Store

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Report Library

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Watch The Full Webinars

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