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Reviewing and Actioning Alerts Exam

Validate your expertise in creating and grading Alerts on Voyc through the Resolving Alerts Exam and earn a digital certificate upon completion.

21 Questions 

45 Minutes 

3 Attempts

Reviewing and Actioning Alerts EXAM 

Overview

Test your ability to review and action Alerts with our 21 question exam and join our certified community.

Skills you'll get:

Reviewing and Actioning Alerts
Addressing Vulnerable Customers
Customizing Alerts
Exam Preparation

Getting Started with Alerts

Here's a quick resource to help you get started
  • 1 Chapter
  • 15 minutes

Take note 
Exam instructions: 

  • The are 21 questions in this exam
  • You will be given 45 minutes to complete the exam! 
  • If you weren't successful you are able to retake the exam and you'll be given 3 attempts.
  • Please reach out to the Customer Education team should you need your attempts reset.
  • You are required to score 85% in order to quality for the certificate.
  • If you are successful, at the end of the exam you will be given an opportunity to download your digital certificate and add it to your LinkedIn profile. Check out this exciting video on how to share on LinkedIn
  • Take note, when you click "Start exam" a  45 minute timer will be actioned.