Get certified!

Assessor 2 Exam

Assess your ability to grade conversations on the system with the Assessor 2 Exam and earn a digital certificate upon completion.

20 Questions 

60 Minutes 

3 Attempts

assessor exam

Overview

Test your conversation assessment knowledge with our 20 multiple-choice questions and join our certified community.

Skills you'll get:

Using Voyc Workflows
Identifying Areas for Agent Coaching
Streamlining QA Processes
Exam Preparation

Here's a quick resource to help you get started

Getting Started with Grading:

  • 2 Chapters
  • 25 Minutes

Take note 
Exam instructions: 

  • The are 20 questions in this exam
  • All questions are MCQs
  • You will be given 60 minutes to complete the exam! 
  • If you weren't successful you are able to retake the exam and you'll be given 3 attempts.
  • Please reach out to the Customer Education team should you need your attempts reset.
  • You are required to score 85% in order to quality for the certificate.
  • If you are successful, at the end of the exam you will be given an opportunity to download your digital certificate and add it to your LinkedIn profile. Check out this exciting video on how to share on LinkedIn
  • Take note, when you click "Start exam" a  60 minute timer will be actioned.
Academy@voyc.ai
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