Grading

Here you will find all videos that will help with getting started with Grading and Scoring

Grading Video Catalogue

Everything you need to get started with Grading and Scoring on Voyc

Overriding Scores

Learn how to override scores on the Voyc System

Updating the overall score

Learn how to update the overall score and assign conversations to your team

The quality of Transcription 

Learn how to improve the quality of transcription on Voyc