LLM Feature walk through
Jun 23
About this Webinar
A private session for a select group of Voyc AI customers to go behind the scenes with our product team.
We walk through our latest AI features and how firms like yours can put them into practice. This includes:
- Ask Joyc
- LLM Alerts
- LLM Scorecards
- Understanding LLMs and basic prompt engineering skills
Featured Course:
Ask Joyc AI Course
Feature Help Docs:
- Ask Joyc
- LLM Scorecards
- LLM Alerts
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Academy@voyc.ai
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Exploring the learning paths in Voyc Village. Once you understand the different paths, select the learning path that aligns with what you are looking for. Once ready, sign up.
Voyc Admin
In this learning path you will learn how to:
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create an organisation for the teams;
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add/remove members to the Voyc organisation
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Create/delete channels, and do everything else on the system
Getting Started with Alerts
In this learning path you will learn how to:
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Create Alerts
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Review and Action Alerts
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Update Alert Keywords
Getting started with Scorecard
In this learning path you will learn how to:
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Create scorecard with multiple routes
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Add JOYC AI Keywords
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Add attributes
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Check keyword duplication
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Updating scorecard keyword
Getting Started with Grading
In this learning path you will learn how to:
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Filter for Reportable Conversations
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Grade conversations
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Routing confirmation
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Refining scorecard keywords
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Rescoring conversations